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Understand the Legal Framework Behind Your Account

Our legal terms exist to protect your account, define how we handle your data, and clarify what applies where state law permits access.

State-Dependent AccessAccount Data RightsPayPal & Venmo CoveredPolicy Contact AvailableUS-Eligible States Only
covers Understand the Legal Framework Behind Your Account
HOW WE HANDLE YOUR DATA

Security, Retention, and Your Account Rights

We keep your data secure and give you clear paths to access or remove it. Account security starts at login — your session is protected, and payment details entered via PayPal, Venmo, or Play+ are not stored on our servers beyond what's needed to confirm the transaction. Here's how the key areas work.

Data Retention

We retain account and transaction records for the period required by applicable law. After that window, you may request removal through our support team using your account email.

Cookie Policy

Our site uses cookies to keep your session active, remember your preferred payment method, and route you back to the lobby on mobile without requiring a fresh login each visit.

Account Security

Login is protected by verified credentials and session tokens. If you access your account from a new device, you'll confirm identity before the session opens — this applies on mobile and desktop equally.

Request a Change

To update, access, or delete personal data tied to your account, contact our support team directly via live chat or email. We aim to respond to data requests within the timeframe required by your state.

POLICY CONTACT PATHS

Reach Us on Legal or Account Questions

If you have a question about how these terms apply to your account, or you need to submit a data-access or deletion request, our support team handles those directly. You don't need a lawyer — just your account details and a clear description of your request.

Live Chat Start a live chat session from your account dashboard. A support agent can walk through policy questions or escalate a data request on the spot.
Email Policy Team Send your legal or data-related request to our policy email. Include your account ID and the nature of your request so we can route it without delay.
Account Help Center The help center covers identity verification steps, payment dispute paths, and how to update account information tied to your PayPal or Venmo profile.

Common Questions About Our Policies

Real questions from people who've read this page and needed a straight answer. If yours isn't here, live chat is the fastest path.

Access depends on whether your state has authorized the type of play you're attempting. We don't claim nationwide legality — check your state's current law before opening an account.

Contact our support team via live chat or email with your account ID. We'll confirm your identity and provide the data we hold on your account within the required timeframe.

Yes. Submit a deletion request through live chat or our policy email. We retain what law requires and remove the rest once the retention window closes and your request is verified.

Payment details entered through PayPal or Venmo are not stored on our servers beyond what's needed to confirm the transaction. Your wallet credentials stay within those platforms.

State law controls. Where a specific provision in our terms conflicts with the requirements of your state, the state requirement takes precedence for players in that jurisdiction.

We post an updated effective date on this page whenever terms change. Continuing to use your account after that date means you've accepted the revised terms as posted.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.