Reference

Read Before You Open an Account

These Terms & Conditions govern your use of covers in eligible US states — your account, your deposits through PayPal, Venmo, or Play+, and how we handle disputes. Access depends on where you are, so check your state's rules before getting started.

Account eligibility by statePayPal, Venmo, Play+ coveredMobile & browser accessUS players only
covers Read Before You Open an Account
REACH OUR TEAM

Contact Us About These Terms

Team online

Live Chat

Open the chat widget from your account dashboard. Our team can walk you through any clause, account restriction, or payment-related question tied to these Terms.

Email Support

Send your query to our support address listed in your account settings. Include your username so we can pull up your file and respond to the specific terms issue you're raising.

Account Help Center

Our help center includes a dedicated Terms & Conditions section. Search by topic — PayPal limits, withdrawal holds, or eligibility — and get the clause in plain language.

HOW WE OPERATE

Our Commitments Under These Terms

Account Data & Retention

We retain your account data for the period required by applicable state law. You may request a copy of your data or ask us to close your account via the account settings page.

Payment Security

Deposits via PayPal, Venmo, and Play+ are encrypted end-to-end. We never store full card numbers or PayPal credentials on our servers — your wallet app handles authentication.

Dispute Process

If you believe a transaction was processed in error, email support within 30 days. We review the account log, cross-reference the payment rail, and respond in writing with our finding.

Terms Updates

When we update these Terms, you receive an in-app notification before the new version goes live. You can review the previous version by requesting it through the help center.

Common Questions About Our Terms

Yes. The same Terms apply whether you log in through a mobile browser or a desktop. Device type does not change your rights or account obligations under these Terms.

We retain your account records for the period required by your state's law. You can request a copy before closing, and we'll send it to your registered email address.

No. Your account must be funded from payment methods registered in your own name. PayPal, Venmo, and Play+ accounts belonging to another person are not permitted under these Terms.

Email our support team within 30 days of the transaction date. Include your username and the amount in question. We review the payment log and respond in writing with our finding.

Yes. We send an in-app notification before any material change takes effect. Continuing to use your account after that date means you've accepted the updated Terms.

Access and account features depend on your state's laws. Some provisions — like specific wagering rules — apply only in states where that activity is permitted under local law.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.